Situational Judgement Question Bank 1 Instructions

Use this question bank to practice Situational Judgement questions.

You will be presented by a set of hypothetical scenarios based in a clinical or educational setting and may involve a student or clinician at their center. You will be asked to make judgments as to the appropriateness or the importance of a series of statements in response to the scenario.

It is in your best interest to answer all questions as there is no penalty for guessing. All unanswered questions will be scored as incorrect.

Click the Next (N) button to proceed.

Saima is a 5th year medical student on a GP placement and is asked to sort out the file records into an order which organises patient records by date of birth and age. The receptionist has asked Saima to do this for several hours and is becoming impatient with her, but Saima is finding it difficult to cope with the demands of the task, and would prefer to sort the patients by alphabetical order instead.

How appropriate are each of the following responses by Saima in this situation?

1. Ask the receptionist for help on how to sort the information by both date of birth and age.
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    Explanation

    The correct answer is A. It is clear that Saima is struggling at this task, but she needs to make it clear to the receptionist, who may not be aware that she is finding it hard. Asking for assistance acknowledges the fact that the receptionist is becoming frustrated, and will hopefully make her less agitated. It could also improve the team dynamic, and in terms of the task the receptionist could give advice to make the task more efficient and reach task completion faster.

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